When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course – you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After purchase, you have unlimited access to this course for as long as you like – across any and all devices you own.
What if I am unhappy with the course?
I would never want you to be unhappy! If you are unsatisfied with your purchase, contact me in the first 30 days and I will give you a full refund.
I’m enrolled! How do I find my course?
I recommend you bookmark this link: https://lotusmenezes.com/profile/
Once you are signed in, you can click on ‘Courses’ to view all courses in which you are enrolled.
I purchased a course, but it wants me to pay again!
If you’ve purchased a course and it wants you to pay again, you probably need to log in. Log in here: https://lotusmenezes.com/profile/
I’ve forgotten my password!
Click the “reset password” option below the log in form to reset your password. If it doesn’t seem to work, contact me to manually reset your password: lotusmenezes@gmail.com
I am having trouble viewing the videos. What should I do?
There are a few things to try before contacting us for help:
- Try a different internet browser. I recommend Chrome.
- Make sure your device is updated and the latest IOS or OS is installed.
- Enable cookies on your computer or device.
- Clear your browser cache or history.
Be aware that the videos were recorded in HD and will require a longer loading time due to the higher quality of the video.
If you are still having trouble, please email lotusmenezes@gmail.com with a description of the problem and I will work on resolving the issue. Please tell us what kind of device and browser you are using.
How do I share my work with you and other students?
I would love to see your work! Members of the Lotus Menezes Painting Community, along with myself are available to share your triumphs and answer your questions. Join the group here: https://www.facebook.com/groups/lotusmenezes/